Frequently asked Questions
about our Blood Pressure Products

  1. Can I connect any cuff as long as it fits to the connection port?
  2. Is a manual monitor as accurate as an automatic device?
  3. Can I wash the cuff?
  4. I already have an AC/DC adapter at home, can I use it or do I need the MICROLIFE adapter?
  5. My MICROLIFE blood pressure monitor pumps up but does not release the air, what is wrong?
  6. What is the meaning of the different messages "Err1", "Err3", etc.?
  7. Why and when should I send the device in for an accuracy check?
  8. How do I know if the device is still accurate after long usage or after being dropped
  9. Is a wrist device advisable for self-measurement?

Can I connect any cuff as long as it fits to the connection port?
MICROLIFE's blood pressure monitors can only give reliable results when the device is connected to a MICROLIFE cuff. If your arm circumference is between 22 and 32 cm, you should use the MICROLIFE "M-size" cuff. If it is between 32 and 42 cm, you should use the MICROLIFE "L-size" cuff.

Is a manual monitor as accurate as an automatic device?
Both systems supply the same accuracy. Automatic models have an installed electric pump instead of the hand pumping ball but this has no influence on the accuracy.

Can I wash the cuff?
No, the cuffs of home monitors are generally not designed to be washed. This might change the cuff dimensions and lead to a loss in accuracy. But under normal application it is not required to wash the cuff. Spots on the cuff can be removed carefully with a damp cloth and soapsuds.

I already have an AC/DC adapter at home, can I use it or do I need the MICROLIFE adapter?
MICROLIFE's blood pressure monitors require a very specific power supply. This can only be guaranteed by the use of batteries or the MICROLIFE AC adapter. The adapter is specifically designed for our products.

My MICROLIFE blood pressure monitor pumps up but does not release the air, what is wrong?
In this case please check the air connector between the tube of the cuff and the device. A plastic ring should be fixed on the middle part of the adapter. If it is missing, the connector is connected too far into the device and blocks the air release system. Connect the ring - or if the ring is missing, please contact your Microlife dealer. The purpose of the ring is to enable static pressure controls during biannual maintenance checks.
The connector of our newest model does not have the ring anymore but its distance parts have two different lengths. Take care that the shorter side is connected with the device and the longer one with the tube.

What is the meaning of the different messages "Err1", "Err3", etc.?
MICROLIFE's blood pressure monitors are developed to detect the blood pressure accurately and to display the result only if it is clearly free of errors. If an error is detected during measurement, the device distinguishes between different causes of the error and displays the related error number accordingly. The instruction manual explains each error code.

Why and when should I send the device in for an accuracy check?
MICROLIFE's blood pressure monitors are developed to remain accurate for a long product life. To guarantee this accuracy we recommend - in accordance with international standards - that you ask your authorised Microlife dealer to perform an accuracy check every two years.

How do I know if the device is still accurate after long usage or after being dropped?
Generally, the monitor gives accurate results if it is working. If, for example, the device has been dropped but you cannot detect any malfunction when operating it, there is no need to worry about the accuracy. The main component that mainly influences the accuracy is stored in the computer program. This software either works or doesn't. Other parts which affect the accuracy such as the deflation valve and the pressure sensor are very well protected against modifications by accidents or ageing.
In any case and in accordance with international standards we recommend that you ask your authorised Microlife dealer to perform an accuracy check every two years.

Is a wrist device advisable for self-measurement?
The newly developed wrist devices also measure blood pressure using an oscillometric method. They are fully automatic: they inflate the pressure cuff automatically and automatically release the pressure again at the correct rate. Some wrist devices have the pressure cuff incorporated in the device (Blood Pressure Watch). Wrist devices measure blood pressure fairly reliably if used correctly. However, the fully automatic finger devices, which measure blood pressure and pulse rate on the index finger, frequently give faulty readings. This occurs, for example, if the index finger is not held steady at the height of the heart or if the small terminal branches of the arteries (arterioles) are constricted due to cold fingers, as a result indicating too low a blood pressure.


Product information

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